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brianchidester
Feb 27, 20244 min read
How Smart City Technologies Can Elevate Resident Experience and Drive Citizen Engagement
Deploying technologies to create connected communities is not just about digital advancement but fundamentally about improving the lives...
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brianchidester
Feb 26, 20245 min read
Enhancing Government Services: Adapting Public Sector Agencies to Meet Evolving Digital Customer Experience Demands
By embracing digital transformation and prioritizing user-centric design principles, government agencies can enhance service delivery,...
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brianchidester
Feb 21, 20244 min read
Unlocking Potential: The Importance of Engaging Citizens with Digital Experiences
As technology continues to evolve, embracing innovative approaches to citizen engagement will be crucial in shaping the future of...
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brianchidester
Dec 14, 20233 min read
'Digital Services' Take Center Stage in 2024 Making IDv a Key to Secure Citizen Service Delivery
Cybersecurity and digital government services tied for the top spot on the 2024 priorities list published Wednesday by the National...
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brianchidester
Nov 29, 20233 min read
Always Choose the Arena... & Other Life Lessons I'd Share with My Younger Self
Having turned 40 this year, I have been very reflective on this topic, especially around all the aspects of my life that can impact me in...
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brianchidester
Nov 10, 20233 min read
The Urgency of Machine-Speed Responses: Battling Digital Identity Fraud with Artificial Intelligence
Government organizations must harness the power of artificial intelligence to fortify their defenses against the relentless onslaught of...
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brianchidester
Nov 6, 20234 min read
The Grateful Leader: Unveiling the Power of Thanksgiving is a Recipe for Success for All Leaders
In this season of Thanksgiving, let us remember the profound impact of grateful leadership. Leaders who embrace these qualities will not...
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brianchidester
Oct 27, 20233 min read
Securing the Homeland: Safeguarding Critical Infrastructure for a Resilient Future
Cyberattacks on critical infrastructure pose a growing threat to the American people, but federal agencies have a unique opportunity to...
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brianchidester
Oct 11, 20233 min read
Five Practical Recommendations for State Governments Implementing a Identity Verification Platform
IDv solutions have emerged as prerequisite to prevent fraud and enhance the overall user experience but without the right partner can be...
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brianchidester
Oct 5, 20233 min read
Impact of Government Shutdowns on Public Sector IT Modernization
Even after a government shutdown ends, the effects on IT modernization can linger. Agencies may need time to recover from project delays...
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brianchidester
Sep 11, 20232 min read
Former US Army Ranger Shares Why America Needs a New Digital Identity Approach in Government
Matthew Thompson, Senior Vice President & General Manager of Public Sector at Socure shares his personal 9/11 story PLUS why America...
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brianchidester
Jun 29, 20234 min read
Government Digital Transformation Projects Require the Right Foundations for Success
Digital transformation is a heavy-lifting exercise and has a high rate of failure, with statistics from Deloitte showing that 70% of...
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brianchidester
Jun 22, 20233 min read
Four Technologies Enabling Empathetic Digital Customer Experiences in Government
Technology is revolutionizing the way government agencies interact with citizens, enabling empathetic digital customer experiences like...
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brianchidester
May 25, 20233 min read
The Impact of Artificial Intelligence on Digital Identity Verification in Government
The evolution of technology, specifically artificial intelligence (AI), has brought about significant advancements in various sectors....
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brianchidester
May 16, 20234 min read
PODCAST: Transforming the U.S. Air Force into a Design-Centric Organization
User experience isn’t just important, it’s crucial — and even life-saving. Colt Whittall, the first Chief Experience Officer for the U.S....
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brianchidester
May 11, 20232 min read
PODCAST: CIA Innovation Chief Jennifer Ewbank Discusses her 35 Year Career in Government
The Government Huddle Podcast unpacks some of the key lessons she has learned and how she has overcome imposter syndrome as her roles...
206 views
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brianchidester
Apr 21, 20234 min read
4 Ways to Build 100 Percent Digital State and Local Governments
In the 21st century, Americans are used to having many easy interactions online, albeit mostly in the private sector. Government does not...
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brianchidester
Apr 20, 20233 min read
Guiding Principles for Government Digital Transformation for the Second Half of 2023
Looking to make a mark in the back half of the year? Let these key transformation concepts guide your strategy Since the onset of the...
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brianchidester
Apr 3, 20235 min read
Designing the Future of Digital Experience for State and Local Governments
The goal is true and lasting business transformation and an underlying opportunity to build your people culture. In this post-pandemic...
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brianchidester
Mar 14, 20234 min read
Synthetic Identity Fraud Calls for a New Approach to Identity Verification in Government
Whatever method bad actors employ to create synthetic identities, synthetic identity fraud has become the fastest growing type of...
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